N9000A无键盘

我们刚收到新的N9000A CXA分析仪，作为我们17年历史的HP 8591 emc分析仪的替代品（仍在使用！）。
快速启动说明指示连接鼠标和键盘，但键盘无处可寻。
在快速入门指南“验证内容”的表1-1中，它清楚地表明鼠标和键盘是内容的一部分。
联系销售代表后，我们被告知键盘是可选的！
文档中没有迹象表明这是可选的。
安捷伦如何能够以低于2万美元的价格购买这么低价的产品！
在订购仪器之前，我担心这台仪器似乎有Windows XP。
销售代表表示，他相信现在所有的仪器都将随Windows 7一起推出。自2009年以来，微软一直是EOL。安捷伦如何才能运送XP设备？
我非常担心这会影响这种仪器的长期可行性，我们不会像使用旧的HP8591那样从这个单元获得几乎所有的寿命。
我希望安捷伦将在这十年内为操作系统提供免费更新。
我们还没有时间去探索这种分析仪的功能，但这是一个非常令人失望的开始。



     以下为原文

  We just received our new N9000A CXA analyzer as a replacement for our 17 year old HP 8591 emc analyzer (still working!).   
The quick start instructions indicate to attach the mouse and keyboard, but the keyboard was nowhere to be found.
In table 1-1 of the quick start guide "Verifying the contents" it clearly indicates that a mouse and keyboard are part of the contents.
Upon contacting the sales rep, we were told that the keyboard is optional!  There is no indication in the documentation that this is optional.
How can Agilent skimp on such a low cost item for a $20K+ instrument!   
Before ordering the instrument, I was concerned that this instrument appears to have Windows XP.  The sales rep indicated that he believed that all instruments would now be coming with Windows 7.   XP has been EOL by Microsoft since 2009.  How can Agilent still be shipping equipment with XP?!   I am very concerned that this will effect the long term viability of this instrument and we will not get nearly the lifetime from this unit as we did from our old HP8591.  I hope Agilent will offer free updates for an OS from this decade.
We haven't had time yet to explore the capabilities of this analyzer, but it has been a very disappointing start.