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请原谅我在这里缺乏理解。
大约一年前,我们订购了一个带浮动许可证的Vivado系统(EF-VIVADO-SYSTEM-FL)。 最近我被要求更新此许可证的维护和支持,我一直试图追踪这种感觉。 我试着和Digi-Key说话,他们似乎一无所知。 我也打电话给AVNet,他们说他们很乐意帮忙,但他们需要产品/部件号。 我还试着打电话给Xilinx,他告诉我和经销商谈谈。 是否可以续订我们的Vivado系统维护和支持许可证? 如果是这样,有人会碰巧知道正确的产品编号吗? 对不起,问题,但我有点迷路,我非常感谢任何额外的帮助或信息! 以上来自于谷歌翻译 以下为原文 Please exscuse my lack of understanding here. About a year ago we ordered a Vivado System with a Floating License (EF-VIVADO-SYSTEM-FL). Recently I was asked to renew the maintenance and support on this license and I have been trying to track that down ever sense. I tried speaking to Digi-Key and they seemed clueless. I also called AVNet and they said that they would love to help but they would need a product/part number. I also tried calling Xilinx who told me to talk to the reseller. Is it possible to renew our Vivado System maintenance and support license? And if so would anyone happen to know the correct product number? Sorry for the questions, but I am a bit lost and I would greatly appreciate any additional help or info! |
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嗨@ wstewart3,
你知道它的邮件ID是由哪个生成的? 应该是那个人的账户。 谢谢,Arpan ----------------------------------------------- - - - - - - - - - - - - - - - - - - - - - - - -请注意- 如果提供的信息有用,请将答案标记为“接受为解决方案”。给予您认为有用且回复的帖子。感谢Kudos .-------------------- -------------------------------------------------- ------------------------ 以上来自于谷歌翻译 以下为原文 Hi @wstewart3, Do you know from whose mail-ID it was generated? It should be in that person's account. Thanks, Arpan ---------------------------------------------------------------------------------------------- Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented. ---------------------------------------------------------------------------------------------- |
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感谢您的快速回复!
我转发了Xilinx发来的电子邮件: ****如果您已经续订了此产品的许可证订购,请忽略此通知。**** 但是电子邮件中没有任何部件号码。 你是说如果他登录: xilinx.com 他应该能够看到续约并在那里付款吗? 或者续订应该通过经销商购买? 以上来自于谷歌翻译 以下为原文 Thanks for your quick reply! I was forwarded the emails from Xilinx that begins: ****If you have already renewed your license subscription for this product, please disregard this notice.**** But there are no part numbers are anything of that sort in the emails. Are you saying that if he logs into: xilinx.com He should be able to see the renewals and pay for them there? Or are the renewals supposed to be purchased through resellers as well? |
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