DSO3102A无法保存在USB中

嗨，如果这个问题对这些模型来说很常见吗？
因为我有两个oscillsocopes相同和两个模块相同，我不能直接保存到USB记忆棒。



     以下为原文

  Hi, any feed if this problem is common to these models? as I have two oscillsocopes the same and two modules the same and I cant save directly into an USB stick.

这是一个非常古老的示波器型号，所以我想知道它是否只是无法处理大型驱动器。
在它的时代，2GB可能并不常见。
你尝试过小型驱动器吗？
我几年前拥有的Rigol无法支持我今年购买的32GB硬盘。
我猜这些旧型号只需要固件升级，但不幸的是它们已经过时并且不再受支持。



     以下为原文

  That's a pretty old scope model, so I'm wondering if it just isn't able to handle large drives.  2GB is probably not common during its era.  Have you tried with a smaller-sized drive?

A Rigol that I have from a couple of years ago cannot support my 32GB drive that I bought this year.  I'm guessing these old models just need a firmware upgrade, but unfortunately they go obsolete and is no longer supported.

这是Keysight威廉希尔官方网站 呼叫中心的一个完美问题。
单击页面底部的“联系Keysight”链接，了解如何与TCC联系。
人



     以下为原文

  This is a perfect sort of question for the Technical Call Center at Keysight. Click on the "Contact Keysight" link at the bottom of the page to find out how to get in contact with the TCC.

Al

为什么我不能为3000A型号（不是X3000A）保存到USB记忆棒？
首先，你需要有N2685A USB主机模块（这是它的好处）。
您应该已经使用3000系列示波器接收了一个。
确保模块完全就位。
当启动屏幕闪烁时，示波器的电源循环将告诉您它是否正确安装。
示波器打开时，您可以将模块固定，如果检测到，则“USB模块已安装”字样将在屏幕上闪烁。
此外，您可以按下“Utility”硬键，然后按下“I / O Setup”软键。
如果您看到USB图标旁边的复选标记，则应正确安装模块。
现在，如果您有多个这些示波器和模块，请查看是否可以将故障隔离到一个或两个特定模块或示波器。
另一件要尝试的是清除棒上的所有数据。
这似乎适用于“文件实用程序失败”错误。
如果一切都失败了，请尝试使用其他USB记忆棒（



     以下为原文

  Why can’t I save to a USB stick for the 3000A model (not X3000A)?

First, you need to have the N2685A USB host module (this is all it is good for).  You should have received one with your 3000 series oscilloscope.  Make sure that the module is fully seated.  Power cycling the oscilloscope will tell you if it is installed properly when the start up screen flashes.  You can seat the module while the oscilloscope is on, and the words “USB module installed” will flash on the screen if it is detected.  Additionally, you can hit the “Utility” hard key, then the “I/O Setup” softkey.  If you see a checkmark next to the USB icon, the module should be installed properly.  Now, if you have several of these oscilloscopes and modules, see if you can isolate the trouble to one or two specific modules or oscilloscopes.  Another thing to try is to clear all the data off of the stick.  This seems to work for the "File Utility fail" error.  If all else fails, try a different USB stick (< 2 GB).

该模块安装成功并且复选标记打开，一旦我插入USB棒它说：安装USB设备，当我取下USB棒时说：USB设备已移除。
我尝试使用2 Gb棒，同样我需要找到一根较小的棒并尝试一下。
我有两个不同的模块和两个不同的范围，我互换模块，并在尝试保存数据时仍然得到“文件实用程序失败”。
有没有办法用范围形成棒？



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  The module installs succesfull and the checkmark is on, also as soon as I insert the USB stick it said: USB device installed and when I remove the USB stick it said: USB device removed. I tried with a 2 Gb stick and the same I need to find a smaller stick and try that. I have two different modules and two different scopes and I interchanged modules and still get ¨file utility fail¨ when trying to save data. Is there any way of formating the stick with the scope?

使用普通PC格式化棒。
使用FAT格式，而不是NTFS。



     以下为原文

  Use a regular PC to format the stick.  Use FAT format, not NTFS.